Accessibility statement

Netzwerk IQ strives to make its website accessible to everyone in accordance with national legislation implementing Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement (last revised: 1 May 2020) applies to the version of this website (www.netzwerk-iq.de) which is currently online.

Reporting accessibility problems with this website and feedback

Have you noticed any shortcomings in the accessibility of the contents on www.netzwerk-iq.de?

If so, you are welcome to contact us by e-mail: info(at)ebb-bildung.de

You can also contact us by ordinary mail or telephone:

ebb Entwicklungsgesellschaft für berufliche Bildung mbH
Lungengasse 48-50
50676 Köln/Cologne
Tel: 0221 / 93 29 81 – 0

Arbitration procedure

The Federal Government Commissioner for the Interests of Persons with Disabilities has an arbitration service pursuant to Section 16 of the German Act on Equal Opportunities for Persons with Disabilities. The arbitration service has the task of resolving conflicts between people with disabilities and federal public bodies.

You can call on the arbitration service if you are not satisfied with the response that you have received from the above-mentioned contact. This is not about finding winners or losers. Rather, the aim is to jointly arrive at a solution to a problem out of court with the help of the arbitration service.

The arbitration procedure is free of charge. Nor do you need any legal representation.

You will find full information on the arbitration procedure on the arbitration service’s website. There you can read about how the arbitration procedure works and how to submit a request for arbitration. You can also submit the application in simple language or in German sign language.

You can contact the arbitration service at the following address:

Arbitration Service of the Federal Government Commissioner for the Interests of Persons with Disabilities under the German Act on Equal Opportunities for Persons with Disabilities
Mauerstraße 53
10117 Berlin

Phone: 030 18 527-2805
Fax: 030 18 527-2901

E-Mail: info(at)schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de